TERMS AND CONDITION
        (ONLINE THERAPY ONLY)

Dear Client,

Thank you for your interest in seeking services with the Centre for Psychological and Counselling Services (CPCS), HELP University. CPCS is now providing online counselling and psychotherapy as well to clients who require emotional support. If you are interested in online counselling and psychotherapy, before proceeding to register for our services, please ensure that you have the basic requirements for video conferencing as indicated in the checklist below, and fully understand the risks and benefits of online counselling and psychotherapy indicated below. If you prefer in-person over online counselling and psychotherapy, kindly proceed to the registration page by clicking the NEXT button. 

  • Gentle reminder: In-person psychological and counselling services are temporarily unavailable until the movement control order by the government is lifted.

                                                        
   Checklist - Basic Requirements for Online Counselling & Psychotherapy through Video Conference. I have:
                                                                  ADULT CLIENT 
  • Interested individuals may opt to call or register online with us.
  • Clients may state their preferences (eg. Trainee Therapist or Practitioner / Chinese or English speaking / Male or Female therapist) while filling in the registration form.
  • Please do call the respective centers should there be inquiries about rates.
  • Upon registration, the case will be assigned to a practitioner or trainee therapist depending on the availabilities.
  • Clients will be contacted by the assigned therapist to schedule for a diagnostic intake.
  • Appointments are made based on client's and practitioner's availability.
  • Clients are expected to make cancellations of appointments at least 24 hours beforehand.
  • CPCS does NOT accept cancellations of scheduled appointments by persons other than the client unless specific arrangement has been made.
  • Any last minute cancellations or attempts to reschedule that are not based on valid reasons are scheduled for the next available time slot.
                                                        
                                                             CHILD CLIENT
  • Clients under 18 years old would need to have their guardians to provide parental consent during the first appointment. ​
  • Parents are allowed to register for child client should all the information provided on the form are accurate about child client.
To Register
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